Privacy Policy

Last updated: January 20, 2026

1. Introduction

This Privacy Policy explains how Gingerweb Ltd ("we", "us", "our") collects, uses, and protects your personal information when you use our WiFi registration service.

Data Controller:
Gingerweb Ltd
Trading as WiFi Register

Contact:
Email: [email protected]

2. Information We Collect

2.1 Information You Provide

When you register to use the WiFi service, we collect:

• Name: To personalize your experience
• Email Address: For account creation and communications
• Marketing Consent: Your choice to receive promotional communications from the venue

2.2 Social Media Login Information

If you choose to login via Google or Facebook, we receive:

• Your name
• Your email address
• Profile information you've made public on those platforms

2.3 Automatically Collected Information

When you connect to the WiFi network, we automatically collect:

• Device Information: Device type, operating system, MAC address
• Connection Data: Date, time, and duration of connection
• Venue Information: Which location you connected from
• Usage Data: Bandwidth used (we do not monitor specific websites visited)

3. Legal Basis for Processing

We process your personal data under the following legal bases:

4. How We Use Your Information

We use your personal information to:

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  ← Back

  Privacy Policy

  Last updated: January 20, 2026

  1. Introduction

  This Privacy Policy explains how Gingerweb Ltd ("we", "us", "our") collects, uses, and protects your personal information when you use our WiFi registration service.

  Data Controller:
  Gingerweb Ltd
  Trading as WiFi Register

  Contact:
  Email: [email protected]

  2. Information We Collect

  2.1 Information You Provide

  When you register to use the WiFi service, we collect:

  • Name: To personalize your experience
  • Email Address: For account creation and communications
  • Marketing Consent: Your choice to receive promotional communications from the venue

  2.2 Social Media Login Information

  If you choose to login via Google or Facebook, we receive:

  • Your name
  • Your email address
  • Profile information you've made public on those platforms

  2.3 Automatically Collected Information

  When you connect to the WiFi network, we automatically collect:

  • Device Information: Device type, operating system, MAC address
  • Connection Data: Date, time, and duration of connection
  • Venue Information: Which location you connected from
  • Usage Data: Bandwidth used (we do not monitor specific websites visited)

  3. Legal Basis for Processing

  We process your personal data under the following legal bases:

  Purpose	Legal Basis
  Providing WiFi access	Performance of contract / Legitimate interest
  Marketing communications (if opted in)	Consent
  Security and fraud prevention	Legitimate interest
  Legal compliance	Legal obligation

  4. How We Use Your Information

  We use your personal information to:

  • Provide and maintain the WiFi service
  • Authenticate your access to the network
  • Send you venue-related communications (if you opted in)
  • Improve our services and user experience
  • Ensure network security and prevent abuse
  • Comply with legal obligations
  • Analyze usage patterns (in aggregated, anonymized form)

  5. Data Sharing and Disclosure

  5.1 Venue Operators

  We share your information with the venue where you accessed WiFi. They may use it to:

  • Send you marketing communications (only if you consented)
  • Analyze visitor patterns
  • Improve their services

  5.2 Third-Party Service Providers

  We may share data with:

  • Google / Facebook: When you use social login (governed by their privacy policies)
  • Hosting Providers: To store and process data securely
  • Analytics Services: To understand usage patterns (anonymized data only)

  5.3 Legal Requirements

  We may disclose your information if required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Cooperate with law enforcement

  5.4 We Do Not Sell Your Data

  We never sell your personal information to third parties.

  6. Data Retention

  We retain your personal information for as long as necessary to:

  • Provide the WiFi service
  • Comply with legal obligations (e.g., tax records: 6 years)
  • Resolve disputes and enforce agreements

  Connection logs are typically retained for 12 months for security purposes.

  7. Your Rights Under GDPR

  You have the following rights regarding your personal data:

  7.1 Right to Access

  You can request a copy of the personal data we hold about you.

  7.2 Right to Rectification

  You can request correction of inaccurate or incomplete data.

  7.3 Right to Erasure ("Right to be Forgotten")

  You can request deletion of your personal data. See our Data Deletion Instructions.

  7.4 Right to Restrict Processing

  You can request that we limit how we use your data.

  7.5 Right to Data Portability

  You can request your data in a structured, commonly used format.

  7.6 Right to Object

  You can object to processing based on legitimate interests or for direct marketing.

  7.7 Right to Withdraw Consent

  You can withdraw consent for marketing communications at any time.

  To exercise these rights, contact:
  Email: [email protected]

  8. Data Security

  We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure database storage with access controls
  • Regular security audits and updates
  • Staff training on data protection

  However, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted over public WiFi.

  9. International Data Transfers

  Your data is stored within the UK/EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place.

  10. Children's Privacy

  Our service is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us.

  11. Cookies and Tracking

  We use essential cookies to:

  • Maintain your session while using the WiFi portal
  • Remember your authentication status

  We do not use advertising or tracking cookies.

  12. Changes to This Policy

  We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Updating the "Last Updated" date
  • Posting a notice on the WiFi portal
  • Emailing registered users (for material changes)

  13. Complaints

  If you have concerns about how we handle your data, you have the right to lodge a complaint with:

  Information Commissioner's Office (ICO)
  Website: https://ico.org.uk
  Phone: 0303 123 1113

  14. Contact Us

  For any questions about this Privacy Policy or our data practices:

  Gingerweb Ltd
  Email: [email protected]

  © 2026 Gingerweb Ltd. All rights reserved.